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#12 – Does less predictable consumer behaviour impact the operational reality of a restaurant chain?

An analysis of our customers has shown that consumer behaviour is becoming less and less predictable. Various factors are behind this trend, such as the Covid crisis... But not only that!

#11 – Growing your chain stores through the integration of external investors: a fatality?

In this episode #11, I have the chance to discuss with Corinne Dumont a subject that is not obvious and that we don't necessarily dare to talk about: the integration of external investors to ensure the growth of one's business!"

#10 – How to successfully collaborate between IT and business departments in your retail chain?

Until now, I have mainly invited and discussed with retail experts, such as marketers, salespeople, CEOs... I was particularly keen to hear an IT expert's voice, expertise, and opinion this time!

#9 – How do you start a chain of shops from scratch?

There was no better guest than Olivier Olbrechts to address this topic.Founder and director of the Mister Genius company since February 2005, he has set up several physical shops in Belgium and offers remote assistance to individuals and companies.

#8 – How to make your physical POS network coexist with your e-commerce?

☕️ Coffee and success stories lovers, this podcast is for you! For this episode 8, we're going to dive into the world of the coffee brand Nespresso to learn more about: "How to make your physical POS network coexist with your e-commerce?"

Review#1 : Why is the digitization of your entire network fundamental?

For this episode number 7, I offer you a slightly different format. This time, I am alone behind the microphone to share with you a review of the previous six episodes.

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